August 13, 2022

Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints
Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaintsTesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

Tesla established open communication with Transport Canada after the agency started a defect investigation into the HVAC systems in Model 3 and Model Y vehicles. 

“We have informed the manufacturer of the investigation, and communication is ongoing,” Transport Canada told Teslarati

Transport Canada is a federal institution responsible for transportation policies and programs. The agency informed Teslarati that it had received a total of 171 consumer complaints concerning the performance of heating, ventilation, and air conditioning system (HVAC) during cold weather conditions in Tesla Model 3 and Model Y vehicles. 

Transport Canada’s main concern is that the HVAC system may affect the windshield defogging/defrosting and driver visibility. Transport Canada has not issued an official recall pertaining to the HVAC systems in Model 3 and Model Y as of this writing. 

The agency opened a defect investigation at the Issue Assessment level on January 5, 2022, after receiving six consumer complaints about HVAC systems in Tesla Model 3 and Model Y vehicles. Transport Canada has not issued an official recall pertaining to HVAC systems in Model 3 and Model Y vehicles as of this writing. 

The last recall issued by Transport Canada for Tesla vehicles was on December 21, 2021. The recall pertained to visual systems, specifically from the rear view camera in the Model 3.

Transport Canada encourages car owners or drivers who believe they are experiencing safety issues with their vehicles to report it via its Defect Complaints and Recalls hotline at 1-800-333-0510 or submit a defect complaint form online here

The Teslarati team would appreciate hearing from you. If you have any tips, reach out to me at [email protected] or via Twitter @Writer_01001101.

Tesla Model 3, Model Y HVAC investigation in Canada still ongoing after 171 consumer complaints

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